Call flow simulator
IVR simulator: test your phone menu before a single customer calls
Most phone systems tell you to “test outside business hours”. Ours lets you pick any day, time, caller and key — and shows exactly where the call goes.
Interactive demo
- HoursMon–Fri 9:00–18:00 · holidays loaded
- OpenMenu “1 Sales · 2 Support · 9 Español”
- ESCallers from Spain or Mexico hear Spanish first
- 1Sales group rings 20 s → voicemail
- 2Support queue · music + position
- 9Same menu in Spanish (text-to-speech)
- —No key: operator group rings
- ClosedGreeting → voicemail → Telegram + email
- OpenMenu “1 Sales · 2 Support · 9 Español”
The call reaches
Support queue — music, position, callback offered after 5 minutes
Within business hours; the caller pressed 2.
What the caller hears
- “For sales, press 1. For support, press 2. Para español, marque 9.”
- “You are number 2 in the queue.”
Why it matters
Every mistake in a call flow costs a customer
Four situations worth checking before a real caller finds them.
Holidays and weekends
See what happens on Christmas Day or a Sunday night before a real customer finds out.
Callers from abroad
Check that Spanish-speaking callers hear Spanish, and that every language menu leads somewhere.
Every key, every branch
Walk each option of the menu, including the caller who presses nothing at all.
Then a real test call
“Call me” rings your own phone through the published flow, end to end.
Does the simulator call anyone?
No. It walks through your call flow on paper — conditions, menus, queues — and plays the announcements in your browser. When you’re happy, “Call me” places a real test call to your own phone.
Can I simulate holidays?
Yes. Public holidays are preloaded for each number’s country, and you can simulate any date — including the scheduled flows you set for closures.
What happens if I publish a mistake?
Every published version is kept. Roll back to the previous one in one click, or switch the whole number to your fallback flow.
Build the flow, test it, go live
Local and national numbers, unlimited extensions, no per-seat fees.